Shipping policy

At Hemline Dallas, we’re dedicated to providing you with a seamless shopping experience from start to finish, and that includes fast and reliable shipping. Here’s everything you need to know about our shipping policy:


Shipping Within the United States

We currently offer FREE SHIPPING on all orders within the United States. No minimum order required — you’ll always enjoy free shipping!


Order Processing Time

We process all orders within 1-2 business days. Our business days are Monday to Friday, excluding weekends and holidays. Orders placed on weekends or holidays will be processed the following business day.

  • Order Cut-Off Time: All orders must be placed by 5:00 pm (PST) for processing on the same business day. Orders placed after this time will be processed on the next business day.


Shipping Method

We offer Free Shipping via our standard shipping method. While the delivery time may vary depending on your location, most orders will arrive within the following time frames:

  • Processing Time: 1-2 business days

  • Transit Time: 3-4 business days

  • Total Delivery Time: 4-6 business days from the order date

Once your order is shipped, we will send you a tracking number via email, so you can easily track your package’s progress.


Shipping Restrictions

  • We currently only ship to the United States.

  • We do not offer international shipping at this time.


Shipping Delays

While we aim to process and ship all orders on time, there may be occasional delays due to unforeseen circumstances like weather, holidays, or shipping carrier issues. We appreciate your patience and understanding if any delays occur, and we’ll keep you updated on the status of your order.


Address Accuracy

To ensure smooth and timely delivery, please double-check the accuracy of your shipping address before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.


Lost or Stolen Packages

In the rare event that your package is lost or stolen, please contact our customer support team as soon as possible. While we’re unable to take responsibility for lost or stolen packages after they’ve been delivered, we’ll work with you to find a solution and contact the carrier if needed.

CONTACT INFORMATION

👤 Support 9:00 AM – 5:00 PM

📞 Phone: +1 214-559-3600

📩 Email: info@hemlinedallas.com

🏦 Office Address: 4439 Lovers Ln, Dallas, TX 75225, United States

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